Privacy & Cookie Policy

Privacy & Cookie Policy

To maximise your use of our website w, it is necessary for us to collect personal information about you. At www.thenailmastershop.com, we take your privacy very seriously and are committed to protecting your privacy when you are using our website. This privacy policy applies to all users of www.thenailmastershop.com and all associated websites that link to this policy.

By registering with www.thenailmastershop.com, you are confirming and accepting all of the terms of this policy and are consenting to our terms and usage of any personal information that is provided in accordance with this policy.

Why We Collect Data

Collecting your data allows us to provide the optimum experience for you enabling us to fulfil your orders, manage your account and deal with any issues that may occur. By providing your information, such as your name, address and email address, the data allows us to identify and communicate with you and provide targeted information and emails that we feel may be of interest to you, if you have consented to receive such information. The data also allows us to provide you with information for the following purposes:

To provide you with information requested from us relating to our products enabling us to provide information on other products, which we feel may be of interest to you, if you have consented to receive such information.

To meet our contractual commitments to you.

To notify you about any changes to www.thenailmastershop.com, such as improvements or service/product changes, that may affect our service

If you are an existing customer, we may contact you with information about products similar to those, which were the subject of a previous sale to you.

What data do we collect from you?

When you register on www.thenailmastershop.com, we ask that you supply us with personal information such as your name, date of birth, telephone number, postal address and email address.  Please note that we only collect the data that we require to manage your account. 

We may also record telephone calls made to our customer services team to order to provide staff training.

We hold records of all your purchases and email correspondence. 

We use this Information to communicate with you, screen our orders for potential risk or fraud and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Please note that you can still use www.thenailmastershop.com without registering or providing personal information but you will not be able to purchase from the website or access restricted/password encrypted areas.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site

How do we use your personal data

By providing your information, such as your name, address and email address, the data allows us to identify and communicate with you with information for the following purposes:

We may contact you about your order status, with newsletters as well as offers and promotions. If you are an existing customer, we may contact you with information about products similar to those, which were the subject of a previous sale to you.

To notify you about any changes to www.thenailmastershop.com, such as improvements or service/product changes, that may affect our service. We may also contact you about marketing/surveys which will enable us to improve the website.

To provide you with information requested from us relating to our products enabling us to provide information on other products, which we feel may be of interest to you, if you have consented to receive such information.

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries,

Where we sell any or all of our business and/or our assets to a third party, Where we are legally required to disclose your information, To assist fraud protection and minimise credit risk. 

In order to do this properly we will, on occasion, be required to disclose your information to our service providers and agents. This will be done only for these purposes and only the minimum amount of information necessary for them to perform the services will be provided. At www.thenailmastershop.com, we take your privacy very seriously and are committed to protecting your privacy and we also ask our service providers to confirm that their privacy practices are in line with ours.

We only share your Personal Information with third parties to help us use your Personal Information. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Prestashop

Our store is hosted on GoDaddy. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Prestashop’s data storage, databases and the general Prestashop application. They store your data on a secure server behind a firewall. 

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Policy. 

Consent

By providing us with your personal information to place an order, to complete a transaction, verify your card/payment details, arrange for the delivery or return of an order or, submitting a form, you consent to your data being collected and www.thenailmastershop.com using it for that specific purpose only.

We may transfer data that we collect from you to locations outside of the European Economic area for processing and storing. In addition, it may be processed by staff operating outside the European Economic area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

When you give us your personal information, you will have the opportunity to opt in and consent to receive information by email, post or telephone.  We will only send it to you if you opt in with your permission to receive it. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at office@thenailmastershop.com

Whenever we send you communications, we will always give you the opportunity to opt out of receiving such communications from us. Please note that opting out of receiving communications from us, will prevent you from receiving any further information, particularly news our special offers or promotions in future.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Cookies

When you visit our website, we may place one or more cookies on your computer. A cookie is a small file that can be placed on your computer's hard disk for record keeping purposes. Cookies may be used to compile anonymous statistics related to the take up or use of services, or to patterns of browsing. A third party collects such data on our behalf to measure web site performance.

We use the information collected for reporting purposes only. Such information will not identify you personally, it is statistical data about our visitors and their use of our website. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with www.thenailmastershop.com so that we can continue to develop and improve our website to create an optimum experience for you.  Cookies do not contain any personal or financial information. We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically.  This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve www.thenailmastershop.com and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser, which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of the website.

Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contacting us

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at office@thenailmastershop.com.